Shipping Policy
Welcome to Sterling House! To ensure your shopping experience is smooth and transparent, we've outlined our shipping policies below.
Shipping Within India
- Free Shipping: We offer free shipping on all orders within India that are above 1500 Rupees.
- Shipping Fee: Orders below 1500 Rupees will incur a shipping charge of 99 Rupees per order. Please note that this fee is non-refundable.
- Dispatch Time: We process and dispatch orders from Monday to Friday. Orders are typically dispatched within 2-3 working days from the date of purchase.
- Delivery Time: International delivery times vary based on the destination country and local customs processing times, approx. of 5-7 days.
- Shipping Notification: If there are any delays in shipping your order, our Customer Care team will promptly notify you via email or phone.
International Shipping
- Free Shipping: Orders with a cart value of 8000 Rupees or more qualify for free international shipping.
- Shipping Fee: For orders below 8000 Rupees, a minimal shipping fee will apply. The specific shipping fee for your location will be displayed during checkout.
- Dispatch Time: International orders are processed and dispatched from Monday to Friday, similar to domestic orders.
- Delivery Time: International delivery times vary based on the destination country and local customs processing times, approx. of 10-12 Days.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email to monitor the progress of your delivery.
If you have any further questions about our shipping policies or need assistance with your order, please contact our Customer Care team at contact@sterlinghouse.in.
Thank you for choosing Sterling House! We strive to ensure your shopping experience is convenient and enjoyable.